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PAYMENT FAQs

1    Does the advertised price include delivery?

Yes - the price you pay includes the full cost of delivery

2    What does the cost of an accessory item cover?

The price shown for each article covers all purchasing costs including GST and delivery.

3    What is the payment process?

We use eWAY which is an Australian payment gateway recommended by Shopify, the platform used for the Come & Shop website.

4    What platform does Come & Shop use?

The platform used is Shopify (refer www.shopify.com and www.shopify.com.au) and it is rated in the top echelon of hosted platforms used in USA, Canada, Europe and Australia.

5    How secure is the payment process?

The eWAY payment gateway used by Come & Shop, is verified and certified as tier one PCI DSS compliant. Customer and credit card data is audited daily by McAfee to check for vulnerabilities. If any are found they are immediately eliminated.

Data is encrypted to offer the highest level of protection available.

The SSL Certificate encrypts your credit card information so that it can be safely transmitted through the eWAY gateway. The gateway environment is hosted with Macquarie Telecom which itself is PCI DSS compliant.

As a Come and Shop customer, you are in very safe hands as far as payment security is concerned.